HELLO, MY NAME IS

Rob C.Jones

Social Service Worker

info@robcjones.com

404-759-7593

About Me

I am an enthusiastic web developer based in New York, with a rich experience of over 6 years in website & product design.

I design professional & beautiful websites

With years of experience in graphic and web design I have mastered the skills of understanding client requirements according to the latest trends. I have worked with businesses from different niches so you can rely on me for yours.

I’ve spent most of these years working across different areas of design like front-end development, landing pages, email design, app UI/UX, to my current role designing products for mobile platforms. Having worked on various projects that are already live, I can help you with the best possible suggestions and ideas that we can proceed with. With me, you aren’t forced to accept anything. I give you a variety of options we can work on together.

What I Do

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UI/UX DESIGN

An effective UI/UX is what captures attention and spreads a clear message. I make sure the design is innovative and neat with all of this.

WEB DEVELOPMENT

If you are looking for a developer who’ll take over the research and development of your website, I am a well-established professional to help you with this.

APP DEVELOPMENT

If you are looking for a user-friendly app that will attract more mobile users, I can help you design and build a platform with the latest and trendiest look and feel.

Skills

Case Management

2D Animation

WordPress

Canva

Video Production/ Editing

My Experience

2023-20224

Midway Living

Case Manager

• Train incoming Case Managers providing clear and concise information regarding the rules and regulations for a asylum seeker tier II shelter system, intake package processing, room inspection, wellness check and case note documentation
• Attend weekly team meetings discussing work agenda, time management and troubleshooting any comprehensive cases.
• Assist Case Management Supervisor with all tasks involving clients.
• Complete daily intakes for all clients within 24 hours of arrival.
• Spearhead intake projects/creative groups and workshops for Case Managers and clients .
• Meets weekly Case Managers to follow up on all ACS, Immigration, and other types of cases clients are involved in.
• Host biweekly (NYID, MtetroPlus, Medicaid) registration drive for residents to enroll.
• Network with 3rd party Non-profit agencies on behalf of clients for resources while at Midway Living residents.
• Follows all DHS rules and regulations for Tier Two shelter locations. Reports on-site incidents to SIU when necessary.
• Complete thorough Unit Inspections/ Wellness Checks and report back to Operations/ DHS/ the team with any/ all updates.
• Develops and maintains excellent interdepartmental communication to facilitate inter-agency referrals.
• Recommend qualified families for state funded housing placement and rent assistance.
• Maintains current and accurate documentation of services provided to all clients.
• Developed and maintain a databank of resources for physical and mental health for the tri-state area.
Facilitate third-party records requests, coordinate ancillary services, and engage in discharge & aftercare planning.

2011-2015

Kingdbrdg Media Group

Web Developer

IExpertly tailored and leveraged the versatility of page builders (Divi, Elementor, Astra, and Spectra), to create unique
customized and pre-built themes and templates, resulting in seamless visually appealing, responsive, and user-friendly website.
Effectively shape the customer experience and proficiently troubleshoot challenges across multiple channels.
• Provided web hosting services and comprehensive website maintenance including content updates, security monitoring, and
performance optimizations, ensuring optimal performance, security, and reliability. Managed web hosting platforms, and cPanel.
Produces educational, how-to, and buzz-building videos to increase website traffic, social media engagement, and brand awareness.
Coordinate cross-functional teams fostering a collaborative work environment encouraging teamwork, and effective time management.
Oversee project budgets, schedules, and resources, ensuring timely completion and delivery of high-quality results.
Proven ability to work remotely using an internet service provider plan with 35Mbps download speeds & wired ethernet connection to Mac Mini.
Demonstrated effective use of USB wired headsets w/ noise canceling feature, capability to handle calls with a cell phone or a landline.
Designated 200sqr ft work space in home w/soundproofing wedge panels for noise free environment and minimal distraction

2003-2011

Dynamic Capital INC

UI/UX Designer

Achieved 100% compliance with FERPA and HIPPA certification and applied knowledge to maintain and audit confidential academic
transcripts, disciplinary actions, criminal records, and citizenship status records for under grad and graduate students.
Adhered to the American Counseling Association’s (ACA) Code of Ethics and abide by all university policies and procedures to ensure ethical and professional conduct.
Maintains a thorough understanding of all academic and Title IV programs, policies, and procedures including institutional policies,
federal and state regulations.
Engage in supervised clinical practice, providing mental health counseling services to individuals, groups, and families under the guidance of experienced faculty and supervisors.
Developed and implement research and data practices to support mental health case management.
Proven proficient in primary & secondary research, literature reviews, and data analysis.
Demonstrated creative and analytical approach to research methodologies and systems development.
•Assisted in the development and implementation of mentorship programs and events promoting multicultural graduate student success.
•Assisted my supervising faculty member as a Teaching Assistant for undergraduate and graduate students by proctoring class
discussions, quiz sections that supplement faculty lectures, grading assignments, examinations, and holding office hours to respond
to student’s inquiries.